Case Study: How Compass Datacenters Streamlines Operational Management of Physical Security Devices

Compass Datacenters is growing fast — and every new site means another fleet of cameras, access control readers, and other physical security devices to keep online. See how VP of Global Security Garett Jaco gave his small team the leverage to manage tens of thousands of devices without adding headcount, disrupting IT, or greenlighting truck rolls that shouldn't be necessary.

What you'll take away

• Why a growing device footprint quickly outpaces a lean physical security team — and where the hidden costs show up (downtime, IT tension, unnecessary field visits)
• How Compass gained a single pane of glass across every device, management system, and network — regardless of manufacturer or VMS
• The specific automations doing the heavy lifting behind the scenes: password rotations, firmware updates, certificate management, and end-of-life planning
• How root cause analysis and Smart Alerts turned IT friction into IT alignment, with clear handoffs when the issue lives on the network side

Download this if…
You're the person accountable for keeping thousands of physical security devices healthy, compliant, and cyber-secure — with a team that hasn't grown at the same rate as your device count.