Pre-Sales Solution Engineer

USA | Customer Success

Requirements

• 5+ years of experience in pre-sales solutions engineering, sales engineering, or technical consulting
• Strong foundation in enterprise networking, cloud infrastructure, and cybersecurity
• Familiarity with enterprise physical security systems (VMS, access control, identity management)
• Ability to simplify and explain technical concepts to both business and technical audiences
• Experience with APIs, system integrations, and architecture design
• Stellar presentation and communication skills
• Self-starter with excellent time management and multitasking abilities
• Willingness to travel occasionally to customer sites or industry events

As part of the role you will have the opportunity to:

• Lead technical pre-sales engagements: Serve as the technical lead in pre-sales engagements, working alongside Account Executives to design tailored solutions for prospective customers
• Run technical discovery and demos: Own and lead technical discovery sessions, solution demos, proof-of-concepts (PoCs), and pilot deployments
• Interface between customer and internal teams: Act as a bridge between customer stakeholders (IT, physical security, network, and compliance teams) and internal SecuriThings teams
• Design deployment and integration plans: Design and suggest deployment architectures and integration plans that align with customer environments and security policie
• Ensure smooth handoff post-sale: Drive product adoption by ensuring smooth handoff to onboarding and Customer Success teams
• Support RFP/RFI processes: Contribute technical responses and documentation to support RFP/RFI processes
• Manage third-party risk and security: Take ownership of third-party risk processes and assessments, contribute to technical responses, and actively support cybersecurity-related discussions
• Provide product feedback: Provide feedback to Product and Engineering based on customer needs and field experience
• Stay current on relevant domains: Maintain up-to-date expertise in SecuriThings' offering, cybersecurity, enterprise networking, and physical security systems