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Retail

Enterprise IoT Orchestration at Scale for Retail

SecuriThings gives retailers managing thousands of stores, each adding cameras, access panels, and loss-prevention sensors on its own timeline, one real-time view with automated remediation.

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Where Physical Security Meets Loss Prevention at Scale

Thousands of stores
Cameras, access control panels, alarm systems, and loss-prevention sensors across every location, often installed store by store over years.
Constant store-level change
Stores open, close, renovate, and change format on their own schedule, and every one of those events touches the device fleet.
Expanding camera use for AI and computer vision
The same camera feeds built for basic surveillance now also feed loss-prevention analytics, people counting, and self-checkout monitoring.
Dozens of integrators, no shared inventory
Devices installed by different regional integrators over time, with no single, current record of what's actually deployed.

Unmanaged devices don't stay quiet. They surface during a loss prevention investigation or a shrink review.

In retail, the consequences reach beyond the security team, into loss prevention outcomes, shrink numbers, and customer trust.

  • A camera at a store entrance goes offline for days before anyone notices, and by the time a theft is reported, there's no footage left to review.
  • A newly opened store's devices never make it into the compliance baseline, because the store-opening team and the security team are tracking two different inventories.
  • A firmware vulnerability sits unpatched across thousands of cameras and access panels, because there's no scalable way to push an update across that many locations at once.

41%

of retail physical security professionals describe their visibility as limited, and only 3% report full centralized visibility into their device fleet. 

41%

describe coordination between physical security, IT, and facilities as mostly ad hoc or manual.

SecuriThings Physical Security Trends Report, 2026

Retail's device environment creates problems that general-purpose tools can't meet, regardless of vendor.

Store count outpaces manual oversight

Thousands of locations mean routine tasks like password rotation and firmware updates can't be handled site by site without a standing fleet of technicians.

No single owner of the device fleet

Store operations, loss prevention, IT, and the original installing integrator each hold a piece of the inventory, and no one holds all of it.

General IT tools weren't built for store-floor devices

Retrofitting a standard IT monitoring tool onto a fleet of cameras, access panels, and alarm systems spread across thousands of storefronts creates as much risk as it resolves.

Compliance evidence lives in 3 different systems 

PCI scope, loss-prevention audits, and state-level video and biometric privacy rules each want their own documentation, pulled from devices that were never inventoried the same way twice.

Transform device chaos into control with AI-powered management & remediation

SecuriThings gives enterprise retail teams one platform to manage and remediate physical security and IoT devices at scale, delivering continuous, real-time control over device health, cybersecurity, and compliance across thousands of stores. Every manufacturer, every store, all from one place, powered by AI. 

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PLATFORM CAPABILITIES

Complete visibility across every store

SecuriThings deploys remotely, automatically discovering and enrolling devices as new stores come online. Every camera, access panel, and sensor appears in a single dashboard: health status, firmware version, credential state, and compliance posture.

See how we enable complete visibility
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Automated compliance at store scale

Firmware updates, password rotations, and certificate renewals run on automated schedules across every camera and access control vendor in the fleet, without a truck roll to each location.

See how we enable automated compliance
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Reliable device health behind every AI & computer vision use case

Loss-prevention analytics, people counting, and self-checkout monitoring are only as reliable as the camera feed behind them. SecuriThings keeps that feed healthy and correctly configured at scale, so the analytics built on top of it can be trusted.

See how we enable healthy camera feeds
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IT-aligned integrations for the tools you already use

SecuriThings connects with ServiceNow for automated ticket creation and alerting, so a device issue at any store surfaces in the systems IT and loss prevention already use.

See all integrations
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Guide: Device Automation in Retal

A practical framework for deciding what to automate, in what order, and how to evaluate solutions that scale across a diverse fleet.
Get the Guide

What Retailers Experience After Deploying SecuriThings

Case #1: Multi-Thousand-Store Home Improvement Retailer, 130,000+ Devices

Before SecuriThings:

  • More than 2,000 stores and 130,000-plus devices

  • Manual device management had become impossible.

  • Certificates and firmware had fallen out of compliance, even as the retailer expanded its camera footprint to support AI and computer vision use cases.

After SecuriThings:

  • Real-time visibility into site health and device status across the fleet and locations.

  • SOC-ready alerts that let first responders act independently. 

CASE #2: Wholesale Distributor, High-Value Sites in High-Crime Markets

Before SecuriThings:

  • Operating multiple high-value sites in high-crime areas, the distributor.

  • No inventory of its physical security devices.

  • No visibility into device health or status.

  • Cameras were discovered offline only after an incident had already occurred.

After SecuriThings:

  • Real-time visibility across the entire device fleet.

  • Proactive health monitoring that prevents the evidence gaps left by offline cameras, automated firmware upgrades.

  • Reduced alert noise through a ServiceNow integration.


CASE 3: Multi-Thousand-Store Specialty Retailer, Legacy Multi-Vendor Camera Fleet

Before SecuriThings:

  • With thousands of stores to manage, firmware updates and password rotation by hand were not operationally feasible.

  • The device inventory was cluttered with orphan devices and stale video management system records.

  • Any remote configuration or reboot required a costly site visit. 

After SecuriThings:

  • Firmware upgrades and password rotation now run automatically at scale.

  • Devices are hardened and tracked through end of life and end of service across the full fleet.

  • Remote operations have eliminated the site visits routine fixes used to require.

NEXT STEP: PLATFORM PREVIEW

Do you know the status of your devices?

Provide us your device list and we'll run it through our platform, mapping real CVEs, EOL/EOS dates, and patch availability against your actual fleet. 

  • Vulnerability exposure by severity CVE breakdown across your fleet
  • Device lifecycle status — EOL/EOS dates mapped to your actual devices
  • Patch availability — what's remediable and what isn't
  • Executive summary — ready to share with IT and security leadership
Request platform preview
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