A large integrated health system had accumulated a physical security fleet across 245 sites, on heterogeneous non-Windows operating systems, where a single firmware update took roughly 12 minutes of individual device intervention.
This case study covers how they moved from manual maintenance at that scale to automated firmware, password, and certificate management across 8,000-plus cameras.
What you'll take away
- Why device-dense healthcare environments — hundreds of sites, multiple vendors, distinct firmware paths and OS compatibility requirements — hit a manual maintenance ceiling long before proposed HIPAA updates would formalize the expectation.
- How automated password rotation and firmware management replaced manual, per-device intervention across 8,000-plus cameras, eliminating blank and shared credentials fleet-wide.
- What Keyfactor integration looked like in practice — bringing certificate management for physical security into the organization's existing IT infrastructure instead of running it as a parallel manual process.
- How end-of-life and end-of-service data surfaced by SecuriThings powered the organization's first structured device replacement plan, enabling multi-year capital planning backed by real device data.
Read this if…
You're responsible for physical security, IT, or compliance at a multi-site healthcare organization and want to see what automated device management looks like at fleet scale when the alternative is 12 minutes of manual work per device.
